Privacy policy
What happens to your details when you use the enquiry form, in plain English.
Last updated:
Who we are
GWE Digital Solutions ("we", "us") is a partnership of Evan Williams and Gruffydd Daniel. We decide how your personal data is used, which makes us the data controller.
You can reach us at hello@gwedigitalsolutions.co.uk. That is the quickest way to get one of us about anything on this page.
What we collect, and why
The enquiry form is the only place on this site where we ask you for anything. There are no accounts, no payments and no newsletter.
| What | Why | Our lawful basis |
|---|---|---|
| Your name and email address | To reply to your enquiry | Taking steps at your request before entering a contract, and our legitimate interest in answering people who contact us |
| Your company or organisation (optional) | Context, so our reply makes sense | Legitimate interests |
| The kind of project, and what you tell us about it | To understand what you need and give you a written quote | Taking steps at your request before entering a contract |
| The date and time you submitted the form | So we can reply in order, and to help spot automated spam submissions | Legitimate interests |
We ask for as little as we can. We don't ask for your phone number, your address or your date of birth, and we don't record your IP address with your enquiry. Name, email, project type and details are required, because without them we can't reply usefully. Everything else is optional.
We don't use your details for marketing, and we won't add you to any mailing list.
Who else sees it
Two companies handle your data on our behalf, under contract, and only for these purposes:
- Vercel — hosts this website and runs the code that receives your submission.
- Google — your enquiry is stored in a private Google Sheet that only we can open.
We don't sell your personal data, and we don't share it with anyone else unless the law requires it.
Where it is stored
Vercel and Google both operate internationally, so your enquiry may be stored or handled outside the UK. Where that happens we rely on the transfer safeguards in their data processing terms, which incorporate the UK International Data Transfer Addendum — the contractual protection UK law provides for exactly this. If you want to know where your own enquiry sits, email hello@gwedigitalsolutions.co.uk and we'll find out and tell you.
How long we keep it
We delete an enquiry 12 months after we last heard from you, unless you become a client. Once a month we go through the sheet and remove anything older than that.
If we end up working together, records relating to that work are kept for as long as we need them for tax and accounting purposes.
Your rights
You have the right to ask us to:
- give you a copy of the personal data we hold about you;
- correct anything that is wrong;
- delete it;
- stop or limit what we do with it;
- send it to you, or to someone else, in a portable format.
You can also object to us relying on legitimate interests. To do any of this, email hello@gwedigitalsolutions.co.uk. We'll respond within one month. It won't cost you anything.
There is no automated decision-making or profiling here. A person reads every enquiry.
If you're unhappy
Please tell us first, at hello@gwedigitalsolutions.co.uk. We'll acknowledge your complaint within 30 days and do our best to put it right.
You can also complain to the Information Commissioner's Office, the UK regulator, at ico.org.uk or on 0303 123 1113. You don't have to come to us first, though we'd rather you did.
Cookies
This site doesn't set any, and doesn't read anything else stored on your device. No analytics, no tracking pixels, no embedded videos or maps. Even the typefaces are served from this site rather than from Google, so no third party sees your IP address when you visit.
That is why there is no cookie banner. Consent is only needed for storing or reading something on your device, and we do neither.
Changes
If we start using a new tool that handles your data, we'll update this page and change the date at the top. We reply to enquiries within two business days, and we'll answer a question about this policy just as quickly.